Frequently Asked Questions

  • How will I receive my product?
  • Instantly via digital download. Once you have made your purchase you will receive an email with details on how to
    download your product.
  • What if I need help?
  • Our support desk is ready to help you get the most out of Image GEOTAGGER.
    Once your purchase is made you may contact us for help installing or using the app on Mac OS X or Windows.

  • Is the purchase price refundable?
  • Yes you have 30 days to try Image GEOTAGGER and decide for yourself whether or not it’s the best searchable meta data injector for you.
  • What is IG data exactly?
  • IG i.e. Image GEOTAGGER is short for Exchangeable Image File. Almost all new digital cameras and smart phones use the
    IG annotation to store information on the image such as shutter speed, exposure compensation, F stop, what metering was used,
    if a flash was used.